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Frequently asked questions
RICE provides catering delivery services in Miami and Fort Lauderdale, as well as convenient pick-up options at any of our 9 locations.
Simplify your life with RICE! Order catering directly on our site order here or you can reach out on WhatsApp, email, or phone for assistance with your order. Receive personalized quotes tailored to your requirements.
RICE’s catering menu is available to view and download online. Please visit catering.ricekitchen.com and click on the "Menu" link at the top of the page. You can also review our nutritional information by clicking on "Nutrition Info."
We gladly accept catering orders up to 3 months in advance. However, if you find yourself in need of a last-minute order, feel free to give us a call with just a 4-hour notice. We're here to assist you with any last-minute requests.
Great question. Our group offerings are designed to serve min of 10 people, but our Catering Sales Managers would be happy to help you customize a plan to suit your needs.
Catering orders placed through our app or website are eligible to earn RICE Loyalty Points.Points will be added after the order has been fulfilled and will appear in your loyalty account right after the delivery or pick-up time.Make sure to place your order with the email attached to your loyalty account. Make sure to be signed in at the time you place your order.If your points do not appear in your loyalty please contact catering@ricekitchen,com and include the order confirmation, loyalty card, email address, or phone number associated with your account.Please note: Catering orders placed through third-party platforms are not eligible for loyalty points.
An automatic receipt will be sent to you after submitting payment. If you don't get the receipt, please contact us at catering@ricekitchen.com and we'll be happy to send you your receipt.
Yes, we’re happy to honor tax-exempt status for organizations that qualify. Please send us the Tax exempt certificate to catering@ricekitchen.comYou can also submit your tax-exempt trough our website here.
Your order will come with disposable plates, cutlery , napkins and serving utensils.
We’re happy to offer both pick-up and delivery options for Catering. We cover Miami Dade and Broward County (Florida).
We want you to have the best experience possible. Please contact our Catering team at catering@ricekitchen.com to get help regarding your refund.
Our Catering Sales Manager will be happy to assist with any modifications to your order. Please contact us and reference your order number when reaching out.Please note that orders cannot be modified within 3 hours of the scheduled fulfillment time. For last-minute requests, we recommend contacting us via WhatsApp, email, or phone for the fastest assistance.Orders placed through third-party platforms must be managed directly through those providers.
Yes. All catering orders must be paid in advance.We require a minimum of 4 hours’ notice to place a catering order so we can ensure product availability in-store and secure a delivery driver.
We accept Visa, MasterCard, American Express, and Discover.
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